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FAQ


How long does it take for installation?

The installation time depends on the product. For the E-10 Elite Dash screen, installation usually takes 1 to 2 hours. For the E-12 Elite Dash screen, it can take 1 to 3 days. On the other hand, installing ED Carplay takes 10 to 30 minutes.

When installing the screen, does it remove the workshop warranty?

No, installing the Elite Dash screen or ED Carplay does not remove the workshop warranty.

Can I customize themes for my Elite Dash screen on my own?

Unfortunately, we do not allow customers to customize themes on their own due to technical reasons. However, we offer a wide range of pre-designed theme packages that you can choose from for an additional charge. If you require a custom theme, please contact us, and we will be happy to assist you. Please note that custom themes will incur additional charges.

Can the Elite Dash screens be installed on any car?

es, the Elite Dash screens can be installed on any car that has a compatible ECU. Please refer to our list of supported ECUs to ensure compatibility.

How do I register for my.elitedash.ae?

After you complete your purchase, we will send you a registration link to your email. Simply follow the link and enter your details to create your account.

What is the purpose of my.elitedash.ae account?

my.elitedash.ae account is necessary to activate the screen for first bootup and to access other features such as Trip Diary, LDS, data logs, and instant transfer of theme packages after purchase.

Can I run elitedash app on my aftermarket Android device?

No, elitedash is demanding software that requires a specific, custom-built Android environment and paired hardware to perform effectively. Therefore, it will only be available on our products and not compatible with aftermarket Android devices.

Which sensor readings can I view on the Elite Dash screen?

You will be able to view all the sensor readings connected to your ECU. Even if you install a new sensor after the screen installation, our system can automatically detect it and display the data on the screen. Additionally, some readings such as boost and air-fuel ratio can be obtained without any sensors.

Elitedash OBDII ADAPTER VS ED CAN ADAPTER

Both the OBDII CAN Adapter and ED CAN Adapter serve the same purpose of connecting the Elite Dash screen to the car’s ECU to display live data. However, they differ in the method of connection. While the OBDII CAN Adapter connects via WiFi through the OBD2 port and provides more flexibility, the ED CAN Adapter provides a more stable connection. It directly connects to the ECU and ensures a more reliable connection. If you’re looking for the most stable connection, we recommend the ED CAN Adapter.